Privacy Policy

At TPower, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information while you access and interact with our platform. We are committed to transparency, safety, and compliance with applicable regulations across Malaysia and Southeast Asia.

Information We Collect

To provide a seamless and secure experience, TPower may collect certain personal and technical information, including:

• Account details such as name, email address, phone number, and login credentials.
• Device information, browser type, and IP addresses to ensure platform stability.
• Usage and activity data to improve services, performance, and user experience.

How We Use Your Information

Your information is used responsibly to enhance your experience and maintain platform integrity. Typical uses include:

• Ensuring smooth platform performance and optimizing user experience.
• Providing timely customer support and responding to inquiries efficiently.
• Protecting accounts against unauthorized access and fraudulent activities.
• Complying with legal obligations, regulatory requirements, and operational policies.

Data Protection & Security

TPower implements advanced security measures including encryption, secure servers, and continuous system monitoring to safeguard user data. Our protocols are regularly updated to meet the latest industry standards and protect against unauthorized access, misuse, or disclosure.

User Privacy & Confidentiality

We treat your personal information with strict confidentiality. TPower does not sell, trade, or share your data with third parties without your explicit consent, except when required by law or necessary to provide our services effectively.

Your Rights

You have the right to access, update, or request deletion of your personal data at any time, in accordance with applicable regulations. Our support team is available to assist you with any privacy-related inquiries or requests.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in technology, regulations, or platform improvements. We encourage users to review this page regularly to stay informed about how TPower protects their personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our support team for assistance.